The support you need, when you need it.
For nearly 100 years, we've been helping businesses around the world stay ahead - find out why 25,000 corporate clients have trusted us with their professional training needs.
Francis joined Cegos in 2001, following a 20-year career in financial services. During that career, he balanced multi-million pound budgets and was responsible for thousands of staff, as well as managing organisational change and driving sales and productivity.
Working in all aspects of the business – including management, strategic planning, sales and operations – gave Francis a solid understanding of the business world; an understanding he now puts to use on behalf of Cegos and its clients in both the UK and globally. Appointed as Managing Director of Cegos UK in 2004, he also serves as a Group Committee Member for the whole group.
Francis is an Associate of the Chartered Institute of Banking, as well as holding a wide range of qualifications and certifications in coaching, neuro-linguistics programming, MBTI, SDI and DiSC.
His combination of real-life business acumen and training expertise make him a much sought after consultant, specialising in devising and delivering challenging programmes for senior and high potential leaders. He also trains in management, strategic planning, cultural awareness, communications, sales, negotiation and customer services, among others.
His clients include the Royal Institute of Chartered Surveyors, Oracle, Sony DADC and RBS.
“Francis is very professional. He has developed and delivered several leadership programmes for the company in Europe and Hong Kong. He works well with clients at all levels of the business. In addition, he is an excellent coach with high levels of integrity and trustworthiness.”
Debbie Page, Executive Director, Learning and OD – EMEA, Warner Bros
Francis joined Cegos in 2001, following a 20-year career at a senior level in financial services. He was appointed Managing Director in 2004.
Francis’s business acumen, along with his training expertise and qualifications, make him a sought after consultant. He specialises in high potential leadership, management, strategic planning and negotiation, and his client list features the Royal Institute of Chartered Surveyors, Oracle, Sony DADC and RBS.
Meet the team
Alan joined Cegos in 2003, after a long and impressive career with global concerns such as AOL Time Warner, Time Magazine Europe, Time Life Australia and American Express Europe.
He has held roles that include Chief Operating Officer, Chief Financial Officer and VP Consumer Marketing and New Media, and Managing Director – underpinning his training skills with solid business experience.
In addition to a degree from the University of York and a masters from London Business School, Alan also holds a range of qualifications in training, coaching and mentoring.
His specialist areas include the design and delivery of leadership and management learning solutions, financial and commercial awareness programmes, and a range of soft skills training.
Alan also carries out coaching assignments in the private and charity sectors.
“Alan has started working for us designing and delivering our new European training programme – Finance for non-finance professionals. He has delivered several standard sessions in several locations and he has also customised a programme for our European procurement team. So far all the sessions have been a success.
Alan is an experienced trainer you can rely on. He is flexible and can bring new ideas as well as maintaining direct relationships with senior internal stakeholders.”
Alicia Gonzalvez, Sony Europe – Learning & Development
Alan joined Cegos in 2003, after a global career with AOL Time Warner, Time Magazine Europe and American Express Europe.
He has a degree from the University of York, a masters from London Business School, and qualifications in training, coaching and mentoring.
Specialisms include leadership and management, financial and commercial awareness and soft skills.
Head of Learning Solutions
Andy joined Cegos in 2012, after gaining a wide range of experience in the business world.
He has worked in the arena of both training people and developing business, and combines the two to provide a high level of innovation and satisfaction for his clients – which include Iveco, Sun Chemical and the Royal Institute of Chartered Surveyors.
Andy’s areas of particular expertise are the design and delivery of management and leadership programmes, including change, performance and talent management. He also delivers personal effectiveness training on subjects such as problem solving, presentation skills and communication.
He has designed and delivered both B2B and B2C sales and customer services programmes and bespoke e-learning solutions, as well as helping clients integrate training with their own competency frameworks.
Andy is a certified MBTI, SDI, NLP and 16PF practitioner.
“One of the most enjoyable & interactive programmes I have been on. Excellent trainer and Andy was brilliant at making me feel at ease and motivated to participate.”
Andy joined Cegos in 2012, after gaining a wide range of experience in the business world. He is a certified MBTI, SDI, NLP and 16PF practitioner.
He specialises in management and leadership programmes, personal effectiveness, sales, e-learning and integrating training with competency frameworks. Andy’s clients include Iveco, Sun Chemical and the Royal Institute of Chartered Surveyors.
Andy Paterson joined Cegos in 2002, having gained extensive experience working for companies such as Imperial Tobacco and Beecham.
During his time in the commercial sector, Andy learned a lot about business from the best informed people – the customers.
By using this background, and combining it with a pragmatic approach to training, Andy offers clients in the UK and abroad learning experiences that deliver real results.
Andy has designed and delivered bespoke programmes to many international clients, including Airbus, Mercer, Oracle and Schenker.
He specialises in coaching sales people during campaigns, building commercially sound sales processes, and supporting management teams during mergers and acquisitions.
Andy graduated from the University of West Scotland with a BA (Hons) in Economics and Marketing (Psychology).
Andy Paterson joined Cegos in 2002, having worked for companies such as Imperial Tobacco and Beecham after graduating from the University of West Scotland with a BA (Hons) in Economics and Marketing (Psychology).
He designs and delivers international programmes that bring real results, focusing on coaching, sales processes and support during mergers and acquisitions.
Clients include Airbus, Mercer, Oracle and Schenker.
Senior Associate Consultant
Ann liked Cegos so much she joined us twice, bringing with her a wide range of business and training experience.
With director level skills and a proven track record in leading change and performance, she holds high-level qualifications in training, coaching and employment law. Ann is also a Chartered Member of the Chartered Institute of Personnel and Development.
Her career has spanned the travel industry, finance, and professional organisations, excelling in a variety of roles that include CEO, international account manager and leadership consultant. She has previously worked with the Chartered Institute of Public Finance & Accounting, RBS, Barclays, Virgin Media and the Institute of Telecommunications Professionals.
Ann has first-hand knowledge of designing and delivering management and leadership learning solutions, change management, and marketing. Her strong communication skills combined with her real life experience make her an impressive asset to any business.
“I have worked with Ann on a regular basis for over 10 years in a variety of organisations ranging from Banking, Telecommunications and Institutes. I would not go anywhere else for leadership and management development training. She understands this field not only from a trainer’s perspective but from having a successful career in leadership roles. This enables Ann to gain instant credibility as she relates to her audiences.
Isabel Howson, former HR – Director at Barclays, Fibernet, Global Crossing & Level 3
With director level skills and a proven track record in leading change and performance, Ann holds qualifications in training, coaching and employment law. She is also a Chartered Member of the Chartered Institute of Personnel and Development.
Her career has spanned the travel industry, financial services and professional organisations, excelling in roles that include CEO, Account Manager and Leadership Consultant.
Dave Watts joined Cegos after a successful career in banking, where he gained wide-ranging experience in training, personal development, management and sales.
Combining his real-life business experience with his skills as a trainer, Dave offers clients in the UK and abroad a high quality service. He designs and delivers a variety of courses, including management and leadership learning solutions, performance management, sales, negotiation, and key account management.
He also specialises in personal effectiveness training, such as presentation skills, influencing, customer service and project management, helping his clients get more from their people.
Dave has a BTEC National Diploma in Business Studies, Chartered Institute of Bankers’ qualifications in credit, law, economics, management and accountancy, and certifications from the Chartered Institute of Personnel Development, and in Blanchard’s Situational Leadership®II and SDI.
“Dave is an excellent trainer. He really does his homework & we greatly appreciated his flexibility and openness in helping us apply the course content to our specific company and situation. He quickly understood our needs & created an interactive, fun event which has made the learning ‘stick’.”
HR Manager – Pharmaceutical
Dave Watts joined Cegos after a successful career in banking. He designs and delivers courses including management and leadership learning solutions, performance management, sales, key account management and personal effectiveness.
Dave has a BTEC National Diploma in Business Studies, Chartered Institute of Bankers qualifications, and certifications from the Chartered Institute of Personnel Development, and in Blanchard’s Situational Leadership®II and SDI.
Commercial Director Cegos UK, Principal Consultant Cegos Group
Ken joined Cegos in 2003 after a varied and successful career in the food and drinks industry and the financial services sector.
Combining this real-life business experience with more than a decade of designing and delivering high quality training, Ken offers a first-class service to clients that include Sony, Oracle, Eurostar, Towers Watson, RBS, Nissan, Toyota and Schenker Logistics.
Ken has a strong focus on all aspects of sales – training individuals, teams and entire international departments. His core areas include sales management, team leadership, key account management, B2B selling, negotiation, value selling, commercial awareness and global account management.
As well as being certified in MBTI, Situational Leadership®II and SDI, Ken holds a BA (Hons) in Marketing & Business Law from the University of Strathclyde.
Ken joined Cegos after a career in the food industry and financial services sector.
Core areas include sales management, team leadership, key account management, B2B selling, negotiation, value selling, commercial awareness and global account management. Certified in MBTI, Situational Leadership®II and SDI, he has a BA (Hons) in Marketing & Business Law.
Clients include Sony, Oracle, Eurostar, Towers Watson, RBS, Nissan and Toyota.
Kevin joined Cegos in 2005, following a long career in the banking sector. Specialising in learning and development, he spent several years consulting for NatWest/RBS on the design and delivery of divisional training.
An Associate Member of the Chartered Institute of Personnel and Development, he is also a certified MBTI and DiSC practitioner.
Kevin is an international account manager with strong relationship-building and communication skills, combining these with his real-life experience in the business sector.
He specialises in the design and delivery of management and leadership learning solutions, and has a strong focus on courses that enhance personal skills such as assertiveness, communication, presentation skills and team building.
“Engaging and stimulating, calm, patient, with a clear understanding of the subject matter. Very good mix of approaches and presenting styles kept the course interesting throughout.”
Kevin joined Cegos in 2005, after spending several years consulting for NatWest/RBS. He is an Associate Member of the Chartered Institute of Personnel and Development, and a certified MBTI and DiSC practitioner.
He specialises in management and leadership, focusing on personal skills such as assertiveness, communication and team building.
Senior Associate Consultant
Richard joined Cegos in 1999, after a career that included corporate banking, capital markets research and operations consultancy. This experience gives him a firm practical base to his conversations, ensuring that conclusions and challenges remain grounded and feasible whether with a team or individual.
Richard attributes much of his style to a background in investigative science; this has helped develop a keen analytical eye and systems thinking approach to organisational and personal change. He has a coaching and questioning style that adds value from the start and gets to the heart of challenges. He believes that trust, flexibility and challenge are key attributes of a good facilitator/coach.
Specific experience includes working with individuals and teams as a facilitator and coach; delivering project management training; developing customer centric behaviours and processes; designing and delivering management and leadership development programmes, business simulations and events. Some specific topic areas Richard covers include: strategy articulation, change management, personal effectiveness, influencing and persuasion skills and creative thinking.
A well-developed client engagement list includes many diverse businesses and scenarios, for example LSL Property Services, Royal Bank of Scotland, Warner Bros, Airbus UK, Pall Europe, Oracle, IMS Health, Freyssinet and Berendsen.
Richard holds a PhD in Evolutionary Biology from the University of Leeds.
Richard joined Cegos in 1999, after a career that included corporate banking, capital markets research, and operations consultancy.
His specialist areas include project management, coaching, change management, personal effectiveness, creative thinking and innovation.
Major clients include LSL Property Services, RBS, Warner Bros, Airbus UK, Pall Europe, Oracle and IMS Health.
Richard also holds a PhD in Evolutionary Biology from Leeds University.
Senior Associate Consultant
Richard moved into consultancy in 2003 and joined the Cegos team in 2006, after a successful career within the banking sector and the London Stock Market.
He discovered his passion for developing people while running the Learning and Development department for a retail bank. He has since become an NLP Master Practitioner, studied management at Cranfield University, and gained accreditations to run 360 degree feedback on TMSDI & DiSC and Company Strategy Programmes.
Richard specialises in management and leadership, company strategy, personal development and coaching. He has also written programmes on subjects such as Emotional Intelligence, Advanced Interview Skills, Career Transition and Performance Management.
Combining his significant business experience with a hands-on teaching style, Richard counts RBS, Barclays Capital, HSBC, Citibank and BT among his clients.
“I have attended similar workshops in the past and yours was by far the most helpful with interesting novel tips and engaging delivery.”
Richard joined Cegos in 2006, after a career in banking and the London Stock Market.
He specialises in management and leadership, company strategy and personal development programmes and is an experienced coach. Richard is an NLP Master Practitioner, and is accredited to run 360 degree feedback on TMSDI & DiSC and Company Strategy Programmes.
Clients include RBS, Barclays Capital, HSBC, Citibank and BT.
Senior Associate Consultant
Sarah joined Cegos in 2010, after a varied career in consultancy and training. She holds a degree in Education and English, qualifications in coaching and mentoring, and is also a lecturer, NLP Master Practitioner and Trainer and a Gravesian/Spiral Dynamics II practitioner. She is EQ-i 2.0, Strengths Deployment Inventory and MBTI certified.
Her specialist subjects include leadership and management, coaching, change, emotional intelligence and strategic planning, and a range of soft skills courses. She is experienced in coaching at all levels, including senior executives, and is also skilled in the research and design of competency frameworks and 360 assessments.
Sarah’s career has included roles such as Managing Director and Deputy Head of Professional Development, and she has consulted widely in a variety of sectors. She has worked for – among others – major training providers, Cranfield University, Sainsbury’s, the Fire and Rescue Service and Warner Bros.
Sarah is able to combine her extensive real-life experience with high level training and qualifications to offer a first class service to clients.
“Sarah’s Leadership Programme has had a major impact on my working practices, on how I view myself, my work, my performance, my colleagues and how I interact with them and the performance of my team. I cannot overstate the positive impact this has had.”
Maureen Penny, Business Development Manager – Cranfield University
Sarah has a degree in Education and English, qualifications in coaching and mentoring, and is also a NLP Master Practitioner, a Gravesian/Spiral Dynamics II practitioner, and is MBTI certified.
She specialises in leadership and management, coaching, finance and strategic planning, and a range of soft skills. She is also experienced in the research and design of competency frameworks and 360 assessments.
Clients include Fire and Rescue Service, Sainsbury’s and Warner Bros.
Sharon has been our Operations Manager since 2008, helping us to drive excellence both externally and internally.
With a strong focus on continuous improvement and providing a high quality service to customers, Sharon manages the day-to-day running of the office, as well as delivering strategic improvements.
She is a proven people manager and an effective communicator, who joined us following a career in the banking sector.
Keeping a close eye on resource allocation, projects and quality control, she supports the team in its drive to maintain high standards.
Sharon is also responsible for our HR function, and holds BTEC diplomas in Business Studies and Business and Finance.
“The efficiency with which jobs and projects for Cegos are actioned is in no small part due to Sharon’s involvement. The confidence her participation gives to our team, knowing that information supplied for each job will be complete and accurate, is invaluable.”
Craig Dalziel, Page Visions Supplier Account Manager
Sharon became Operations Manager in 2008, helping Cegos drive excellence externally and internally.
With a focus on providing quality service to customers, Sharon manages the day-to-day running of the office, as well as delivering strategic improvements.
Sharon is responsible for HR, and holds BTEC diplomas in Business Studies and Business and Finance.
Our support team - making it happen
We’re proud that we have clients who return to us time and time again, with fresh faces and new training needs.
They return because they trust us to give them the training they want, in a way that gets tangible results.
Like most big companies, we have corporate values. Ours are based on ‘engagement, agility and sharing’.
This means we’ll listen to you. We’ll be flexible. We’ll help you achieve your goals. And we’ll be passionate – about your work, about ours, and about our partnership.
We’re as committed to your business as we are to our own – because it's our business to help you succeed.
We’ve been doing this for a long time – since 1926, in more than 40 countries, we’ve helped thousands of businesses be better.
We understand the challenges our clients face – and we use our skill and experience to keep them ahead of the game. With hand-picked consultants and an in-depth knowledge of the corporate world, we offer training that gets real results, fast.
Cutting-edge techniques, innovation and a flexible approach combine to help you develop your staff and their performance.
We constantly invest in our own people and our own skills – making us perfectly placed to invest in yours.
Cegos groupAn international leader
People trained every year
Offices and partners around the globe