Cross-functional management

Blended learningHow can you steer peoples’ efforts without hierarchical authority over them?
How can you share methods and tools in cross-functional units?
How can you coordinate work and enable cooperation without hierarchical ties?

Course objectives

By the end of the course, participants will be able to:

  • understand and fill their role as experts in their fields
  • position their roles as cross-functional managers and fine-tune their strategies
  • develop their influence without hierarchical authority
  • co-ordinate functions
  • nurture a co-operative approach among stakeholders and their managers

Programme

The training programme

The strategist

  • Why companies use cross-functional missions
  • Positioning your role as cross-functional manager
  • Positioning yourself as cross-functional manager
  • Rolling out a strategy to approach stakeholders

 

The leader

  • Exerting your influence over people who have different frames of reference
  • Leveraging influence without statutory authority

 

The manager

  • Identifying the different coordination mechanisms at work in the organisation
  • Cross-functional management and coordination mechanisms
  • How to use the different coordination tools

 

The communicator

  • Fostering cross-functional cooperation
  • Dealing with stakeholder resistance

e-Learning modules

e-Learning modules you will receive with this course:

  • Positioning the cross-functional manager
  • Lobbying strategy of the cross-functional manager 
  • Ensuring cross-functional coordination 
  • Effective cross-functional manager communication 
  • Leadership of the cross-functional manager

Course duration

2 days + 5 e-learning modules

Who should attend?

This course is aimed at:

Managers in charge of cross-functional, functional or operational processes



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Testimonial

 

    Using the Cegos Retail Skills Map we got a valuable insight into the current skills of our managers, enabling us to develop a course that is exactly the level required, ensuing the highest ROI....

 

20/05/2011
Franchise Director