Course objectives
By the end of the course, participants will be able to:
- build the right relationship networks to further their professional aims
- build effective relationships
- influence their colleagues positively and effectively
- co-operate rather than confront
Programme
The training programme:
The three pillars of interpersonal excellence
- Influence: a lever for excellence
- Building your network strategy
- Engaging your personal qualities
- Developing effective relationships
Clarifying your interpersonal communication strategy
- Creating your network map
- Specifying your level of influence
- Defining precise objectives
Knowing yourself better to communicate better
- Being aware of your strengths and development areas
- Minimising the impact of your weaknesses
- Engaging your value system
- Inspiring confidence among your colleagues
Communicating effectively and openly
- Tuning your non-verbal communication
- Speaking clearly to be understood
Winning through co-operation
- Developing balanced relationships
- Building a winning cooperation strategy
- Managing adversity and confrontation
e-Learning modules
e-Learning modules you will receive with this course:
- The 3 pillars of interpersonal excellence
- Developing an interpersonal communication strategy
- Knowing yourself better to communicate better
- 3 routes to good communication
- 3 essential levers for building a winning co-operation
Course duration
2 days + 5 e-learning modules
Who should attend?
This course is aimed at:
Functional managers, project managers and executives