Interpersonal excellence

Blended learningHow do you identify the key stakeholders for your missions?
How do you build appropriate network strategies?
How can you have a constructive impact on other people?

Course objectives

By the end of the course, participants will be able to:

 

  • build the right relationship networks to further their professional aims 
  • build effective relationships 
  • influence their colleagues positively and effectively 
  • co-operate rather than confront

Programme

The training programme:

 

The three pillars of interpersonal excellence

  • Influence: a lever for excellence 
  • Building your network strategy 
  • Engaging your personal qualities 
  • Developing effective relationships

 

Clarifying your interpersonal communication strategy

  • Creating your network map 
  • Specifying your level of influence 
  • Defining precise objectives

 


Knowing yourself better to communicate better

  • Being aware of your strengths and development areas 
  • Minimising the impact of your weaknesses 
  • Engaging your value system 
  • Inspiring confidence among your colleagues

 

Communicating effectively and openly

  • Tuning your non-verbal communication 
  • Speaking clearly to be understood 

 

Winning through co-operation

  • Developing balanced relationships 
  • Building a winning cooperation strategy 
  • Managing adversity and confrontation

e-Learning modules

e-Learning modules you will receive with this course:

  • The 3 pillars of interpersonal excellence
  • Developing an interpersonal communication strategy
  • Knowing yourself better to communicate better
  • 3 routes to good communication
  • 3 essential levers for building a winning co-operation

Course duration

2 days + 5 e-learning modules

Who should attend?

This course is aimed at:

Functional managers, project managers and executives



Tailored Training

Do you have a specific need in the field of personal development? Can't see an off-the-shelf course to fit your requirements? Together we analyse your request and can build you a bespoke training solution.
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Testimonial

 

    "very enjoyable, the trainers are both very knowledgeable and approachable", "I have found myself using the management tools we were taught, even ones I didn't think I would use." These quotes are typical of the student feedback from BTEC courses supplied by Cegos. Student learning is the most important measure of training effectiveness and the results of these courses have been excellent, additionally I have been impressed by the way Cegos have provided an efficient, professional and fle...

 

31/03/2011
Workforce Development Manager