Leading and managing performance reviews

Blended learningAre your team members’ objectives in line with your company’s strategy and values?
Do you have all the tools you need to develop your team members’ skills?
How do you conduct annual performance reviews?
Do you know how to adapt to different situations and different profiles?

Course objectives

By the end of the course, participants will be able to:

 

  • identify the goals of the performance review and its role in the performance management process
  • conduct the annual performance review interview: master the basics and cope with difficult situations 
  • align individual objectives with company objectives and values 
  • draw up an individual development plan and follow through its implementation 
  • draw up team action and development plans 
  • build team motivation and commitment 
  • control the managerial risks associated with the assessment situation

Programme

The training programme:

 

Linking performance reviews and performance management

  • Understanding the notion of performance
  • How the performance review interview contributes to performance management
  • How performance review relates to the other performance management tools
  • The goals of the performance review interview
  • Corporate strategy and HR policy

 

Conducting the annual performance review interview: mastering the basics

  • Creating the right conditions for a successful interview
  • Implementing the major stages of the review
  • Pinpointing your style and listening preference
  • Developing your flexibility
  • Training yourself to manage difficult situations

 


Aligning individual objectives with company objectives and value

  • Bringing consistency to the way you manage your business, your personal objectives and your team’s objectives
  • Defining a framework for your team’s objectives

 


Developing individual skills

  • Assessing your team’s skills capital
  • Planning your team’s needs and anticipating its resources
  • Facilitate the individual development of skills
  • Foster learning organisations
  • Individual and collective action plans

 

Controlling the managerial risks associated with the assessment situation

  • The limits of management by objectives
  • How to identify risk situations and avoid them
  • Regulatory sources and responsibility of management
  • Retaining staff and maintaining commitment: new relationship with the company

e-Learning modules

e-Learning modules you will receive with this course:

 

  • Preparing the annual performance review 
  • Dealing with annual reviews’ difficult situations 
  • Evaluating and strategically aligning objectives 
  • Developing and maintaining skills 
  • The role of ethics and integrity in assessment

Course duration

2 days + 5 e-learning modules

Who should attend?

This course is aimed at:

 

Middle managers



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Testimonial

 

    Using the Cegos Retail Skills Map we got a valuable insight into the current skills of our managers, enabling us to develop a course that is exactly the level required, ensuing the highest ROI....

 

20/05/2011
Franchise Director