Course objectives
By the end of the course, participants will be able to:
- focus on the added value of their management role
- find out more about the sort of manager they are
- understand how to focus individual and collective action
- successfully solve management problems
- develop social skills for the workplace
Programme
The training programme:
Developing managerial intelligence
- The Cegos model of managerial intelligence
Mastering management techniques
- Developing effective behaviours
- Focusing individual and collective action
- Mobilising individual and collective energy
Developing your situational skills
Developing your relationship-building skills
- Implementing a communication process with your team
- Preparing for, and leading, a team meeting
- Managing sensitive situations
- Managing your relationship with your manager
Developing your emotional skills
- Managing your emotions
- Managing your stress
e-Learning modules
e-Learning modules you will receive with this course:
- The management styles
- Fostering and maintaining motivation
- The situational skills of the manager
- The relational skills of the manager
- The emotional skills of the manager
Course duration
2 days + 5 e-learning modules
Who should attend?
This course is aimed at:
Newly appointed or first time managers; managers with several years experience