Coaching
Coaching means improving the skilled performance of another person. It is a deliberate process of helping people to maximise their potential by learning from day-to-day tasks. When done well and consistently, coaching affects productivity, cost effectiveness and the morale of individuals and the team. It is therefore rightly recognised as an essential skill in the management/team leader portfolio.
This one-day course introduces the process and benefits of coaching, and begins the development of this vital skill.

