Coaching and developing others

Coaching means improving the skilled performance of another person. It is a deliberate process of helping people to maximise their potential by learning from day-to-day tasks. When done well and consistently, coaching affects productivity, cost effectiveness and the morale of individuals and the team. It is therefore rightly recognised as an essential skill in the management/team leader portfolio.

 

This one-day course introduces the process and benefits of coaching, and begins the development of this vital skill.

Course objectives

By the end of the course, participants will be able to:

 

  • assess the obstacles to successful coaching
  • identify coaching opportunities
  • explain the coaching process
  • develop the helping relationship
  • identify and develop the skills needed to be a successful coach

Programme

The training programme:

 

What is coaching?

  • definition
  • coaching or training?

 

Benefits of coaching

  • why coach your staff?
  • maximising potential
  • a two-way process

 

Blocks to coaching

  • potential problems
  • overcoming barriers

 

Coaching styles

  • self analysis
  • characteristics of a good coach

 

Coaching situations

  • recognising the opportunity
  • planning in advance

 

Coaching process

  • step-by-step guide

 

Developing coaching skills

  • active listening
  • questioning
  • giving and receiving feedback

Course duration

1 day course

Who should attend?

This course is aimed at:

 

All managers and supervisors and all those responsible for developing the competence of team members in their day to day tasks.



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Tailored Training

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Testimonial

 

    "very enjoyable, the trainers are both very knowledgeable and approachable", "I have found myself using the management tools we were taught, even ones I didn't think I would use." These quotes are typical of the student feedback from BTEC courses supplied by Cegos. Student learning is the most important measure of training effectiveness and the results of these courses have been excellent, additionally I have been impressed by the way Cegos have provided an efficient, professional and fle...

 

31/03/2011
Workforce Development Manager

 

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