Effective cross-functional manager communication

Module objectives

By the end of this module, participants will be able to:

• Introduce a relations system that encourages cooperation between stakeholders and their line managers.
• Identify the professional frames of reference of the different stakeholders involved in a cross-functional mission.
• Adapt your communication style to suit the frames of reference of other people and work with them to build a common frame of reference.
• Deal with resistance caused by different frames of reference.

Programme

The module programme:

• Introducing a relations system that encourages cooperation.
• Understanding the different frames of reference of other people.
• Adapting your communication to suit these frames of reference.
• Managing resistance caused by different frames of reference.

Course duration

30 Minutes

Who should attend?

This module is aimed at:

All cross-functional, functional or operational managers.

Languages

This module is available in;

English, French, Italian, Spanish.