Leadership of the cross-functional manager

Module objectives

By the end of this module, participants will be able to:

• Select the levers of influence and actions you need to make the stakeholders involved in a cross-functional mission more receptive and committed.
• Use persuasive techniques to give your messages more impact.
• Manage the different types of resistance shown by stakeholders.

Programme

The module programme:

• Using levers of influence as a cross-functional manager.
• Exercising your leadership through persuasive techniques.
• Dealing with resistance from stakeholders.

Course duration

30 Minutes

Who should attend?

This module is aimed at:

All cross-functional, functional or operational managers.

Languages

This module is available in;

English, French, Italian, Spanish.