Module objectives
By the end of this module, participants will be able to:
- Identify the assets, role and aspirations of experienced staff members.
- Assert your authority as manager when faced with older, experienced staff members.
- Manage delicate situations.
Programme
The module programme:
- Identifying the profile of experienced staff members.
- Asserting your position as a manager when faced with experienced staff members.
- Managing sensitive situations.
Course duration
30 Minutes
Who should attend?
This module is aimed at:
All managers, both experienced and new to the role.
Languages
This module is available in;
English and French.