Assertiveness: toolkit

To use tools for self-assertion.

 

Module objectives

By the end of this module, participants will be able to:

 

  • Assertiveness: key concepts.
  • Methods for expressing constructive criticism.
  • Asking.
  • Saying no appropriately.

Programme

The module programme:

 

  • Characteristics of:
    - Assertiveness
    - Passiveness
    - Aggressiveness
    - Manipulation
  • Practical ways to reinforce your self-assertiveness.

Course duration

30 Minutes

 

Who should attend?

This module is aimed at:

 

 All professionals.

Languages

This module is available in;

 

English, French, German, Portuguese, Spanish and Italian.



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