Emotional intelligence fundamentals

To understand emotional intelligence fundamentals.

 

Module objectives

By the end of this module, participants will be able to:

 

  • Integrate emotions in interpersonal communication.

Programme

The module programme:

 

  • Definition of emotional intelligence.
  • Understanding emotions.
  • Understanding the importance of managing emotions.
  • Dysfunctional emotions.
  • Developing your emotional self-awareness.

Course duration

30 Minutes

 

Who should attend?

This module is aimed at:

 

All professionals.

Languages

This module is available in;

 

English, French, Portuguese, Italian, Spanish.



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Testimonial

 

    "very enjoyable, the trainers are both very knowledgeable and approachable", "I have found myself using the management tools we were taught, even ones I didn't think I would use." These quotes are typical of the student feedback from BTEC courses supplied by Cegos. Student learning is the most important measure of training effectiveness and the results of these courses have been excellent, additionally I have been impressed by the way Cegos have provided an efficient, professional and fle...

 

31/03/2011
Workforce Development Manager