Evade trick questions at meetings

Module objectives

By the end of this module, participants will be able to:

• Identify and manage the characteristics of a public presentation.
• Determine what can make communication difficult.
• Handle difficult situations in front of an audience.

Programme

The module programme:

• Handling situations in which speaking is difficult.
• Asserting yourself without being aggressive.
• Choosing the right rephrasing technique.
• Answering questions.
• Developing fast reflexes.

Course duration

30 Minutes

Who should attend?

This module is aimed at:

Operational managers.
Anyone required to speak in public.

Languages

This module is available in;

English, French, German, Spanish.