Convincing customers with a winning offer

To convince customers (with integrity) with well-structured arguments and a tangible, irrefutable argument technique.

Module objectives

By the end of this module, participants will be able to:

  • Use negotiation tools that will enable you to convince your customer.

Programme

The module programme:

  • Identifying the factors involved in your customer's act of buying.
  • Adapting your offer and your arguments to cement your credibility.
  • Using comparative arguments in an ethical way to convince your customer when faced with an offer from a competitor.
  • Structuring your offer in a way that convinces effectively.

Course duration

30 Minutes

 

Who should attend?

This module is aimed at:

 

All sales associates.

All professionals who have to present an argument to customers.

Languages

This module is available in;

 

English, French, Spanish.



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    Cegos have provided us with an experiential framework that we are successfully using to further develop and enhance the capabilities of our Quality Professionals around the world....

 

20/05/2011
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