Problem-solving: tools and methods

e-Learning: To understand and apply problem solving logic and tools.

Module objectives

By the end of this module, participants will be able to:

  • Identify a major problem by the difficulties that are encountered.
  • Draw up a factual breakdown of the problem. Select the causes that you will work on effectively. 
  • Choose the best solution and monitor its progress.

Programme

The module programme:

  • Identify, select and analyse the problem.
  • Find the cause of the problem.
  • Analyse, choose and apply the best solution.
  • Verify the effectiveness of the implemented actions.


Course duration

30 Minutes

 

Who should attend?

This module is aimed at:

 

All managers who have to solve problems.

Languages

This module is available in;

 

English, French, German, Portuguese, Italian.



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Testimonial

 

    "very enjoyable, the trainers are both very knowledgeable and approachable", "I have found myself using the management tools we were taught, even ones I didn't think I would use." These quotes are typical of the student feedback from BTEC courses supplied by Cegos. Student learning is the most important measure of training effectiveness and the results of these courses have been excellent, additionally I have been impressed by the way Cegos have provided an efficient, professional and fle...

 

31/03/2011
Workforce Development Manager

 

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