Course objectives
By the end of the course, participants will be able to:
- understand and fill their role as experts in their fields
- position their roles as cross-functional managers and fine-tune their strategies
- develop their influence without hierarchical authority
- co-ordinate functions
- nurture a co-operative approach among stakeholders and their managers
Programme
The training programme
The strategist
- Why companies use cross-functional missions
- Positioning your role as cross-functional manager
- Positioning yourself as cross-functional manager
- Rolling out a strategy to approach stakeholders
The leader
- Exerting your influence over people who have different frames of reference
- Leveraging influence without statutory authority
The manager
- Identifying the different coordination mechanisms at work in the organisation
- Cross-functional management and coordination mechanisms
- How to use the different coordination tools
The communicator
- Fostering cross-functional cooperation
- Dealing with stakeholder resistance
e-Learning modules
e-Learning modules you will receive with this course:
- Positioning the cross-functional manager
- Lobbying strategy of the cross-functional manager
- Ensuring cross-functional coordination
- Effective cross-functional manager communication
- Leadership of the cross-functional manager
Course duration
2 days + 5 e-learning modules
Who should attend?
This course is aimed at:
Managers in charge of cross-functional, functional or operational processes