Course content
This course is built of 5 e-Learning modules each taking around 30 minutes
1. The Management Styles
- Understanding the different management styles
- The positive aspects of each management style
- Adapting management style to circumstances: contextual management
2. Fostering and maintaining motivation
- Understanding how motivation works
- Using the right motivational levers
- Delegating and motivating
3. The situational skills of the manager
- Basic concepts in systemic analysis
- Analysing a situation or conflict using a systemic approach
- Handling all managerial situations effectively
4. The relational skills of the manager
Setting up the right communication and information tools.
Taking team needs into account for consistent communication.
Preparing and conducting a team meeting.
Managing sensitive situations.
5. The emotional skills of the manager
- Understanding how emotions work.
- Identifying and managing your own feelings.
- Managing emotionally-charged situations.
- Emotional intelligence applied to management.
Who should attend?
Who will benefit from this course?
This is an intermediate course for:
- Middle managers taking up new roles or first-time managers
- Middle managers with several years’ experience
Benefits for you
Benefits for you, the participant;
- Become more competent in your role through the use of proven tools and processes
- Increase your flexibility by adopting the appropriate behaviour for every situation
- Act more effectively by efficiently analysing risks and problems
- Build good working relationships
- Optimise your performance and accelerate your development
Course duration
There are 5 modules in this e-Course, taking about 30 minutes each depending on the individual. You can access the modules any time during a 12 month period allowing you to complete at your own speed and also revisit any modules to refresh your learning.
It is a challenge for managers to continuously maintain high standards of economic and team performance in today’s complex business context. The traditional focus on managing stability within a team is no longer the magic key to success. Managers need to be agile, flexible and quick to adapt in order to help their teams drive change and make the right decisions in an ever-changing environment.
As affiliates of the CPD Institute, Cegos is committed to supporting the learner and each e-Course contributes 4 CPD hours to the learner’s development.
