Course objectives
By the end of the course, participants will be able to:
- become more flexible managers
- become manager-coaches
- build team cohesion
- review priorities during periods of change
- improve their negotiation and communication skills
- manage the emotional dimension of your team
- resolve conflicts
Programme
The training programme:
Guiding your team to consistently high levels of performance
- Assertive management
- Focusing individual and collective action
- Building team cohesion
Developing your situational skills
- A fresh approach to solving conflicts
- System-friendly decision making
Developing your impact and influence
- Enhancing your persuasive powers when negotiating
- Building your relationship network
- Developing your communication skills
Integrating the emotional dimension of management
- Managing individual emotions
- Managing collective emotions
e-Learning modules
e-Learning modules you will receive with this course
- Behavioural flexibility of the manager
- Building a win-win relationship with your team
- The manager/communicator
- Guiding team and individual actions
- Becoming a manager-coach
- Effective decision making
- Handling emotions within your team
Course duration
2 days + 7 e-Learning modules