The relational skills of the manager

To communicate effectively with your co-workers.

 

Course objectives

By the end of the course, participants will be able to:

 

  • Choose the appropriate communication tools based on context and team needs
  • Prepare and conduct a meeting or individual interview successfully.
  • Deal with errors and manage delicate situations.

Programme

The training programme:

 

  • Setting up the right communication and information tools.
  • Taking team needs into account for consistent communication.
  • Preparing and conducting a team meeting.
  • Conducting an individual interview.
  • Managing sensitive situations.

Course duration

30 Minutes

 

Who should attend?

This course is aimed at:

 

All managers

 

Languages

This module is available in;

 

English, French, German, Portuguese, Italian, Spanish, Russian, Hungarian, Chinese ,Czech, Arabic, Dutch. 

 



Social sharing
  « The situational skills of the manager The emotional skills of the manager »
Back to Top

Tailored Training

Do you have a specific need in the field of management? Can't see an off-the-shelf course to fit your requirements? Together we analyse your request and can build you a bespoke training solution.
Read more

You have a project?

Testimonial

 

    "very enjoyable, the trainers are both very knowledgeable and approachable", "I have found myself using the management tools we were taught, even ones I didn't think I would use." These quotes are typical of the student feedback from BTEC courses supplied by Cegos. Student learning is the most important measure of training effectiveness and the results of these courses have been excellent, additionally I have been impressed by the way Cegos have provided an efficient, professional and fle...

 

31/03/2011
Workforce Development Manager

 

News

Subscribe to this RSS feed

RSS

All news