Improving communication by adapting to others

To communicate better using synchronisation techniques.

 

Module objectives

By the end of this module, participants will be able to:

 

  • Adopt the appropriate type of synchronisation.
  • Communicate better using simple synchronisation techniques.

Programme

The module programme:

 

  • Understanding the benefits of being attuned to others.
  • The 3 types of synchronisation.
  • How to synchronise to communicate more effectively.
  • Desynchronising to refocus discussions.

Course duration

30 Minutes

 

Who should attend?

This module is aimed at:

 

 All professionals.

Languages

This module is available in;

 

English, French, Spanish and Italian.



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    Using the Cegos Retail Skills Map we got a valuable insight into the current skills of our managers, enabling us to develop a course that is exactly the level required, ensuing the highest ROI....

 

20/05/2011
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