Knowing yourself better to communicate better

To develop self-knowledge for better communication.

 

Module objectives

By the end of this module, participants will be able to:

 

  • Evaluate and improve your personal qualities.

Programme

The module programme:

 

  • The 4 main attitudes in interpersonal relationships.
  • Limiting your ineffective actions.
  • Engaging your values system.
  • Inspiring confidence among your colleagues.

Course duration

30 Minutes

 

Who should attend?

This module is aimed at:

 

Middle management.

Languages

This module is available in;

 

English, French, German, Portuguese, Italian, Spanish, Hungarian and Chinese.



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Testimonial

 

    Using the Cegos Retail Skills Map we got a valuable insight into the current skills of our managers, enabling us to develop a course that is exactly the level required, ensuing the highest ROI....

 

20/05/2011
Franchise Director

 

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