Impact of emotions in the workplace

To identify and manage your emotions.



Module objectives

By the end of this module, participants will be able to:


  • Identify how your emotions work.
  • Develop your perception of emotions.
  • Use emotions to improve your relationship with others and resolve conflict.


The module programme:


  • Identifying the importance of emotions in the workplace.
  • Identifying the interaction between emotions, conflict and trust.
  • Developing your emotional balance.
  • Resolving simple conflicts.

Course duration

30 Minutes


Who should attend?

This module is aimed at:


All professionals.


This module is available in;


English, French, Portuguese, Italian, Spanish.

Tailored Training

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    Cegos have provided us with an experiential framework that we are successfully using to further develop and enhance the capabilities of our Quality Professionals around the world....


Global Quality & Risk Director