Convincing customers with a winning offer

To convince customers (with integrity) with well-structured arguments and a tangible, irrefutable argument technique.

Module objectives

By the end of this module, participants will be able to:

  • Use negotiation tools that will enable you to convince your customer.

Programme

The module programme:

  • Identifying the factors involved in your customer's act of buying.
  • Adapting your offer and your arguments to cement your credibility.
  • Using comparative arguments in an ethical way to convince your customer when faced with an offer from a competitor.
  • Structuring your offer in a way that convinces effectively.

Course duration

30 Minutes

 

Who should attend?

This module is aimed at:

 

All sales associates.

All professionals who have to present an argument to customers.

Languages

This module is available in;

 

English, French, Spanish.



Social sharing
  « The art of persuading through listening Using formal power to encourage debate »
Back to Top

Tailored Training

Do you have a specific need in the field of sales? Can't see an off-the-shelf course to fit your requirements? Together we analyse your request and can build you a bespoke training solution.
Read more

You have a project?

Testimonial

 

    Using the Cegos Retail Skills Map we got a valuable insight into the current skills of our managers, enabling us to develop a course that is exactly the level required, ensuing the highest ROI....

 

20/05/2011
Franchise Director

 

News

Subscribe to this RSS feed

RSS

All news