Using formal power to encourage debate

Module objectives

By the end of this module, participants will be able to:

• Combine your talent as a speaker with respect for the code of ethics to develop a long-term relationship.
• Maintain your power of persuasion by creating continual interaction with your customer.

Programme

The module programme:

• Playing on the irrational aspects to reinforce your customer relationships.
• Using expression techniques to reinforce your power of persuasion in sales.
• Reinforcing your power of persuasion using non-verbal communication.
• Maintaining your influence through continual interaction.

Course duration

30 Minutes

Who should attend?

This module is aimed at:

All sales associates.

All professionals who have to present an argument to customers.

Languages

This module is available in;

English, French, Spanish.