Using your charisma in difficult situations

To develop your self-confidence to help you deal with difficult sales situations.
To reinforce your charisma and power of persuasion.

Module objectives

By the end of this module, participants will be able to:

  • Be aware of ineffective behaviour that can damage your credibility and threaten the sales relationship.
  • Reinforce your self-confidence.
  • Use techniques to assert your charisma.

Programme

The module programme:

  • Deciphering ineffective behaviour that can damage credibility.
  • Three tools to help you develop your self-confidence and charisma.
  • Reinforcing your personal impact during the prospecting phase.
  • Consolidating the sale during the negotiation phase.
  • Techniques to help you be assertive in difficult situations.

Course duration

30 Minutes

 

Who should attend?

This module is aimed at:

 

All sales associates.

All professionals who have to present an argument to customers.

Languages

This module is available in;

 

English, French, Italian, Spanish.



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Testimonial

 

    Cegos have provided us with an experiential framework that we are successfully using to further develop and enhance the capabilities of our Quality Professionals around the world....

 

20/05/2011
Global Quality & Risk Director

 

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