Sales
To negotiate better using 3 tools.
To understand commercial negotiation and the skills required.
To develop your self-confidence to help you deal with difficult sales situations.
To reinforce your charisma and power of persuasion.
To use your emotions to build a strong relationship with the customer throughout the sales process.
To reinforce your power of influence using verbal and non-verbal communication techniques.
To convince customers (with integrity) with well-structured arguments and a tangible, irrefutable argument technique.
To use the power of listening to persuade others.
To obtain a sales agreement and develop a long-term relationship.
To overcome objections and reach a mutually successful agreement.
To present an offer adapted to buyers using the FAB method.
To understand the rational and personal motivations of buyers and their needs.
To consider both buyer and seller in the planning and preparation stages.
To think differently by taking the buyer's view.
To manage internal and external complaints in a way that preserves long-term customer relationships.
