3 routes to good communication

To explore the 3 routes to good communication.

 

Module objectives

By the end of this module, participants will be able to:

 

  • Use the main interpersonal communication keys.

Programme

The module programme:

 

  • Tuning your non-verbal communication.
  • Communicating openly.
  • The 5 levels of listening.

Course duration

30 Minutes

 

Who should attend?

This module is aimed at:

 

Middle management.

Languages

This module is available in;

 

English, French, German, Portuguese, Italian, Spanish, Hungarian, Chinese, Czech and Dutch.



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Testimonial

 

    Using the Cegos Retail Skills Map we got a valuable insight into the current skills of our managers, enabling us to develop a course that is exactly the level required, ensuing the highest ROI....

 

20/05/2011
Franchise Director

 

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