Some professionals really stand out: they inspire their staff, they analyse situations, they make the right decisions, and their teams listen to them and succeed. Excellent interpersonal skills enable these individuals to successfully influence stakeholders so their teams and organisations achieve their objectives.Course content
This course is built of 5 e-Learning modules each taking around 30 minutes
1. The 3 pillars of interpersonal excellence
- The 3 pillars of interpersonal influence
- Building your network strategy
- Engaging your personal qualities
- Developing effective relationships
2. Developing an interpersonal communication strategy
- Creating your network map
- Adapting your level of influence
- Defining precise objectives
3. Knowing yourself better to communicate better
- The 4 main attitudes in interpersonal relationships
- Limiting your ineffective action
- Engaging your values system
- Inspiring confidence among your colleagues
4. The 3 routes to good communication
- Tuning your non-verbal communication
- Communicating openly
- The 5 levels of listening
5. The 3 essential levers for building a winning co-operation
- Winning through co-operation
- Identifying your co-operation margin with each individual
- Main obstacles to co-operation
Who should attend?
Who will benefit from this course?
This is an intermediate course for:
- Leaders, managers, project managers
- Whose responsibilities go beyond the scope of their position
- Who need to bring on board those over whom they do not have authority
Benefits for you
Benefits for you, the participant;
- Influence and motivate others without relying on the authority of your position
- Enhance your cross-functional relationships, from your suppliers to your customers
- Become a more effective leader
- Gain personal satisfaction from more productive professional relationships
- Enhance your relationship capital
Course duration
There are 5 modules in this e-Course, taking about 30 minutes each depending on the individual. You can access the modules any time during a 12 month period allowing you to complete at your own speed and also revisit any modules to refresh your learning.
As affiliates of the CPD Institute, Cegos is committed to supporting the learner and each e-Course contributes 4 CPD hours to the learner’s development.
