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Course Description

How to optimise your decision-making process?

What tools to use to focus your team's collective intelligence? How to support your team members' individual and collective development?

How flexible you should be to help your team members integrate ongoing change? 

Course Objectives: 

• Become a more flexible Manager
• Become a Manager-coach
• Build team cohesion
• Review priorities during periods of change
• Improve your negotiation and communication skills
• Manage the emotional dimension of your team.
• Resolve conflicts 

Programme: 

1 Guiding your team to consistently high levels of performance

• Assertive management
• Focusing individual and collective action
• Building team cohesion

2 Developing your situational skills

• A fresh approach to solving conflicts
• System-friendly decision-making

3 Developing your impact and influence

• Enhancing your persuasive powers when negotiating
• Building your relationship network
• Developing your communication skills

4 Integrating the emotional dimension of management

• Managing individual emotions
• Managing collective emotions 

 E-learning modules you will receive with this course: 

• Behavioural flexibility of the manager
• Building win-win relationship with your team
• The Manager / communicator
• Guiding team and individual actions
• Becoming a Manager/ coach
• Effective decision-making
• Handling emotions within your team 

Who can benefit:

• Experienced Managers with good command of management basics
• Managers who have completed Management Essentials 

Course Duration

3 days + 7 e-Learning modules