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Meetings are an essential part of business life. They bring professionals together to share information, solve problems and make vital decisions quickly. Unfortunately, many meetings are experienced as a waste of time and, all too often, result in frustration and damaged relationships. This one day programme outlines the key principles of effective meetings, and gives participants the opportunity to practise communication techniques.

Course Description

Different types of meeting - purpose and objectives

• Purpose and objectives
• Common problems with meetings
• Organising and preparing for meetings
• Drawing up outline agendas

The Chair

• Role and responsibilites
• Skills of chairing
• Structure of a meeting
• Controlling flow and time

Members of the meeting

• Encouraging contributions from all attendees
• Dealing with problem members within the group
• Skills of participating
• Offering constructive feedback and stating your case

Practical skill to make meeting more effective

Who Should Attend

All professional staff who are required to run and/or participate in meetings.

Course Objectives

By the end of the course participants will be able to:

• identify the purpose of different meetings and set specific objectives
• explain the responsibilities of the chair
• structure, conduct and control meetings to ensure objectives are met and time is not wasted
• use appropriate communication techniques to encourage contributions from all who attend
• deal effectively with difficult meeting members
• participate fully in meetings through preparation, giving constructive feedback and presenting ideas clearly

Course Duration

1 day