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Course Description

What are the keys to effective management today?

What levers can Managers use to adapt to different situations?

Acquire the basics of management and develop your managerial intelligence

Course Objectives:

• Focus on the added value of your management role
• Find out more about the sort of Manager you are
• Understand how to focus individual and collective action
• Successfully solve management problems
• Develop social skills for the workplace

Who can benefit?

• Newly appointed or first time managers
• Managers with several years experience

Programme:

• Developing managerial intelligence
• The Cegos model of managerial intelligence 

Mastering management techniques

• Developing effective behaviours
• Focusing individual an collective action
• Mobilising individual and collective energy

Developing your situational skills

• Understanding the system

 Developing your relationship building skills

• Implementing a communication process with your team
• Preparing for and leading a team meeting
• Managing sensitive situations
• Managing your relationship with your manager

Developing your emotional skills

• Managing your emotions
• Managing your stress

Course Duration - 2 days plus e-learning modules