Problem-solving: tools and methods

e-Learning: To understand and apply problem solving logic and tools.

Module objectives

By the end of this module, participants will be able to:

  • Identify a major problem by the difficulties that are encountered.
  • Draw up a factual breakdown of the problem. Select the causes that you will work on effectively. 
  • Choose the best solution and monitor its progress.

Programme

The module programme:

  • Identify, select and analyse the problem.
  • Find the cause of the problem.
  • Analyse, choose and apply the best solution.
  • Verify the effectiveness of the implemented actions.


Course duration

30 Minutes

 

Who should attend?

This module is aimed at:

 

All managers who have to solve problems.

Languages

This module is available in;

 

English, French, German, Portuguese, Italian.



Tailored Training

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Testimonial

 

    Cegos have provided us with an experiential framework that we are successfully using to further develop and enhance the capabilities of our Quality Professionals around the world....

 

20/05/2011
Global Quality & Risk Director