Discover the hidden world of your buyer

To understand the rational and personal motivations of buyers and their needs.

Module objectives

By the end of this module, participants will be able to:

  • Ask the right questions.
  • Listen actively.
  • Assimilate information quickly.
  • Focus on essentials.

Programme

The module programme:

  • Professional and personal motivations of buyers.
  • Asking the right questions.
  • Building a closer relationship with buyers.
  • Active listening to understand buyers better.

Course duration

30 Minutes

 

Who should attend?

This module is aimed at:

 

All salespeople.

Languages

This module is available in;

 

English, French, German, Portuguese, Italian, Spanish, Russian, Hungarian, Chinese, Arabic.



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Tailored Training

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Testimonial

 

    Using the Cegos Retail Skills Map we got a valuable insight into the current skills of our managers, enabling us to develop a course that is exactly the level required, ensuing the highest ROI....

 

20/05/2011
Franchise Director

 

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