Course objectives
By the end of the course, participants will be able to:
- define an effective delivery style
- identify personal delivery strengths and development areas
- use visual aids effectively
- facilitate group sessions
- deal with common delivery difficulties
- use effective verbal and non-verbal communication to enhance delivery
Programme
The training programme:
The effective trainer
- Characteristics/qualities
- Personal SWOT analysis
Training styles
- Identifying individual styles
- Tutor versus delegate-centred learning
Key communication skills
Use of visual aids
- Adding impact; using visual aids proficiently
Facilitating group discussions
- Levels of control; keeping the group focused
Assessing delegates’ progress
Dealing with difficult questions
Dealing with nerves
- Controlling the group
- Difficulties with individuals
- Keeping the programme on track
Dealing with difficulties
- Controlling the group
- Difficulties with individuals
- Keeping the programme on track
Validation of training
- Getting feedback on your delivery
- How to use the information provided
