​2018 Business Transformation Summit

3rd July 2018


The power of experience

Experience lies at the heart of every business. Whether we are a customer, a learner or an employee, our experience should be memorable, connect us with others and make us feel alive. In this increasingly digitally-integrated world, the way you create your user experience has never been more crucial to business success.

Join us on 9th October 2018 for the Business Transformation Summit and discover how to re-imagine your customer, employee and learner experience to make it fit for the 21st Century.

You will hear from inspirational experts on how experience helps transform your business, for today and the future.

  • Brand futurist, Martin Lindstrom reveals how the concept of Small Data helped turn around some of the world’s largest companies
  • FutureWorkplace partner Jeanne Meister tells us about how Artificial Intelligence will transform the employee experience in a world of constant change
  • Plus, you’ll hear how our panel of L&D experts use an effective learner experience to inspire high performance

Attend the event in London

We are hosting a live-streaming of the summit at our venue, The Covent Garden Hotel, London, where you can meet Cegos professionals with the knowledge to transform your learner experience. Whilst there you’ll also get an opportunity to network with other professionals in a vibrant and stimulating atmosphere.

This year’s Business Transformation Summit is surely an experience not to be missed.



8:00 – 8:45


8:45 – 9:15

Event opening

9:15 – 10:45

Customer Experience Transformation / Martin Lindstrom

10:45 – 11:15

Coffee Break and Networking

11:15 – 12:15

Employee Experience Transformation / Jeanne Meister

12:15 – 13:00

Learner Experience Transformation / Panel with Special Guests

13:00 – 14:30

Lunch and Networking

Who should attend?

Local events are designed for a peer group of senior HR, learning and talent officers. Participant numbers are limited so make sure you don’t miss out and register your place today.

Book your place now