It’s the small clues that lead to brand transformation No matter what our culture, age, gender or any other feature of being human, we all have much in common. And we are, at heart, fairly irrational creatures. It is this (...)
On Tuesday 9th October, over 500 L&D professionals from five cities across the globe gathered to discuss ‘The Power of Experience’. This year’s event in Lisbon, Portugal was a great success, and streamed live to captive audiences in London, Milan, (...)
Martin Lindstrom – brand futurist, best-selling author and keynote speaker at our third Business Transformation Summit – tells us it’s the small things that matter in the big picture. If you want to know how to transform your business, you should (...)
The customer experience (CX) or user experience (UX) approach is no longer optional for companies that wish to remain competitive. To this list we could add the employee experience, candidate experience, or even one we all should hold close to our (...)
Customer Experience – The 6 keys to make customers go WOW! Download in PDF
