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- The art of persuading through listening
Training: The art of persuading through listening
Module Objectives
- To use the power of listening to persuade others.
Module Program
- Incorporating the five stages of persuasion into your arguments.
- Using the benefits of listening to help you persuade others.
- Reassuring your customer that he is being listened to and understood.
- Mastering the power of questioning to encourage the customer to think in a more mature way.
- Reinforcing your argument with active listening.
Key advantages
Key advantages
- Adopting a listening-based approach and the associated techniques during negotiation.
You'll be able to
- Adopting a listening-based approach and the associated techniques during negotiation.
For whom?
Target audiences
- All sales associates.
- All professionals who have to present an argument to customers.
Prerequisites
- No prerequisites.
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