Management Essentials

Line managers are on the front line when leading your team towards a winning performance. Yet many line managers lack the basic skills needed to motivate and lead a team effectively, often because they haven’t had sufficient training to do so.

The Management Essentials programme is designed for line managers who have taken on the role within the last 12 months or as an excellent refresher course for established line managers.

What’s in the programme?

Using a blended approach the programme includes access to online learning resources, such as e-learning, that support participants preparation for the live learning event and applying the learning back at work.

A crucial part of the programme is the role of the participants’ line manager. Line managers will be given a briefing pack and will hold 1-to-1 meetings with their participant to understand how their learning can be applied back at work.

The programme covers the whole gamut of the line manager experience, from learning how to develop your team to managing stakeholders and setting SMART objectives. You’ll gain a unique insight into your role as a manager, creating clarity of purpose while making sure your communication skills are spot on.

Below is an outline of the content we cover on the programme:

Before the live learning event

e-learning module: The relational skills of the manager

e-learning module: Fostering and maintaining motivation

Live Learning Event

Day 1

  • What makes someone join, stay and leave an organisation
  • Role of a Manager (role clarity, setting objectives, resource planning, effective communication)
  • Coaching Partners/Trios
  • Leading the Team (case study part 1 preparation)
  • Leading the Team (case study part 1 presentations and debrief)
  • SLII® Concepts

Day 2

  • Coaching pairs/trios to reflect on day 1 and begin to formulate action plan
  • Feedback principles and AID
  • Giving feedback – case study part 2
  • Giving feedback own specific situations
  • Coaching questioning and listening and GROW
  • Coaching partners/trios using GROW
  • Developing others
  • Delegating and empowering others
  • Coaching partners/trios to practice/rehearse delegation

After the live learning event

Online 360 – Cegos have an established set of management questionnaires that will be used for the online 360 questionnaire.

Post workshop activities application – In addition to your own individual action plans you will receive a set of recommended actions that you should take back at the workplace.

End of programme

What results can I expect?

By the end of the training programme, participants will fully understand the role of a line manager and the principles of leading individuals and teams. They will have mastered the art of motivating people so that it has a positive effect on performance, engagement and retention.

They will also be armed with different management styles and know how to adapt them to different situations.

Importantly, they will have much more confidence. It’s a confidence that will help them give constructive feedback, coach other individuals, and delegate effectively.

During the programme, participants will put together a personal development plan that sets them firmly on the route to being a powerful, persuasive and highly sought-after line manager.

Participant line managers will play an important role in their development. They will have regular 1-to-1 meetings with them to plan how they will apply their learning and identify any support needed. After attending the programme they will both complete a ‘progress survey’ that will assess whether the participant has effectively transferred the learning into their work and if it has had an impact on the business.

If you’d like to understand how we can support your organisation in developing it’s managers, get in contact – we’d love to chat!

What our clients say about us – RICS

As a leading global provider of e-learning content, with a real understanding of our business, Cegos were a natural choice of supplier to partner with to populate our in-house Learning Management System (LMS) and grow our online CPD offering.

Pierpaolo Franco

Global Director of Training Products, RICS

What our clients say about us – Total

At Cegos, we found all the skills necessary to design this bespoke training module. The Cegos team demonstrated strong engagement, professionalism and availability to make the project a complete success.

Patrick Antoine

Manager, Total Digital Academy

What our clients say about us – Nissan

We chose Cegos for its ability to provide guidance and support on aspects other than training expertise. This team of motivated, responsive professionals was able to satisfy our request for greater participant engagement and attentiveness, using a fun but effective approach to training.

Nadine Vienne

Section Manager Network Training and Sales Method, Nissan

What our clients say about us – Hutchinson

We decided to set up the Purchasing University to build our function's professional skills and develop a common set of standards and tools. We chose Cegos to be our partner in this initiative, which gives us the added advantage of being able to design new training modules to meet the demands of a fast-moving international market.

Pascale Garois

Hutchinson Group

What our clients say about us – Sun Chemical

Working in partnership with Cegos allowed us to bring about a real change in attitude to value selling across the group. The training they provided was a real eye-opener for many of the staff, and supported a company wide drive to build better long-term customer relationships.

Mark Frost

Commercial Director, Sun Chemical

What our clients say about us – Berendsen

We had already put in place LEAD Development Centres for our senior leader group, and it was very important to introduce Centres that would work for our large population of Plant Managers across Europe. Cegos have been excellent partners in helping us get the design right, and then in the delivery of lively, action learning based programmes. I have greatly enjoyed seeing our managers have ‘light bulb’ moments!

Chris Thrush

Berendsen Group Director, Human Resources