Interpersonal Excellence

How to get the best from yourself and others

interpersonal excellence trainingThe relationships we have with other people are essential in all walks of life – from our family and friends through to the way we interact with complete strangers.

And nowhere are those relationships more consistently important than in the workplace. Every single day, we talk to colleagues. We listen to colleagues. We send emails to colleagues, have phone conversations with colleagues, sit across from colleagues in meetings. Not just people we work directly with, but also potential clients, existing clients, partners, competitors, and other stakeholders in our working lives.

Who should attend?

Interpersonal excellence is a course that is aimed at managers and executives who want to make the most of all of those contacts – building on their own skills and attributes, establishing vibrant and useful networks, developing new ways to co-operate that will bring vast benefits to both the individual, and the business.

The course is a combination of a three-day classroom training element and e-learning modules both before and after, enabling delegates to prepare for the course, review what they’ve learned, and plan for what they need to do next.

It uses scientifically informed techniques, along with decades of real-life experience, to enhance understanding of the ways we can build relationships, influence others, motivate and lead. By looking at issues such as communication, body language, professional networks and personal strengths and weaknesses, delegates will come to a real understanding of the pillars of interpersonal excellence. They will learn through role-play exercises, workshops, case studies, peer coaching and many other engaging and useful techniques – all cemented by e-learning modules that are made available for a whole year.

Interpersonal Excellence Training Benefits

By the end of the course, they will be able to:

  • Identify specific goals
  • Build relationship networks that enhance their professional aims
  • Influence and motivate colleagues positively and effectively
  • Maintain open and productive lines of communication
  • Become a more effective leader
  • Develop a spirit of co-operation that benefits the whole organisation
  • Better use their own personal qualities, and identify areas for further improvement


Discover how we can help your team to improve their Interpersonal Excellence skills


What our clients say about us – RICS

As a leading global provider of e-learning content, with a real understanding of our business, Cegos were a natural choice of supplier to partner with to populate our in-house Learning Management System (LMS) and grow our online CPD offering.

Pierpaolo Franco

Global Director of Training Products, RICS

What our clients say about us – Total

At Cegos, we found all the skills necessary to design this bespoke training module. The Cegos team demonstrated strong engagement, professionalism and availability to make the project a complete success.

Patrick Antoine

Manager, Total Digital Academy

What our clients say about us – Nissan

We chose Cegos for its ability to provide guidance and support on aspects other than training expertise. This team of motivated, responsive professionals was able to satisfy our request for greater participant engagement and attentiveness, using a fun but effective approach to training.

Nadine Vienne

Section Manager Network Training and Sales Method, Nissan

What our clients say about us – Hutchinson

We decided to set up the Purchasing University to build our function's professional skills and develop a common set of standards and tools. We chose Cegos to be our partner in this initiative, which gives us the added advantage of being able to design new training modules to meet the demands of a fast-moving international market.

Pascale Garois

Hutchinson Group

What our clients say about us – Sun Chemical

Working in partnership with Cegos allowed us to bring about a real change in attitude to value selling across the group. The training they provided was a real eye-opener for many of the staff, and supported a company wide drive to build better long-term customer relationships.

Mark Frost

Commercial Director, Sun Chemical

What our clients say about us – Berendsen

We had already put in place LEAD Development Centres for our senior leader group, and it was very important to introduce Centres that would work for our large population of Plant Managers across Europe. Cegos have been excellent partners in helping us get the design right, and then in the delivery of lively, action learning based programmes. I have greatly enjoyed seeing our managers have ‘light bulb’ moments!

Chris Thrush

Berendsen Group Director, Human Resources